NATION CYBER TECH INSTITUTE (NCTI)

Welcome to Nation Cyber Tech Institute (NCTI)! We are glad to have you as part of our learning community.

These Terms and Conditions (“Terms”) govern your access to and use of:

• NCTI’s Website
• NCTI’s Learning Management System (LMS)
• NCTI Mobile App access via Moodle
• All services, courses, digital content, training programs, certifications, and related features

(collectively referred to as the “Platform”).

By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree, please do not use the Platform.

1. ABOUT NCTI AND THE PLATFORM

Nation Cyber Tech Institute (“NCTI”, “we”, “us”, “our”) is a cybersecurity and technology training institute based in Bangladesh.

Operation Office:

Nation Cyber Tech Institute (NCTI)

4^th Floor, 22/22, Khilji Road, Mohammadpur,

Dhaka – 1207, Bangladesh

NCTI provides professional training services through online and offline learning modes, including courses, labs, mentorship, and certification programs.

1. PLATFORM SERVICES

The NCTI Platform offers:

• Online and Offline training courses
• Live classes and recorded sessions
• Practical labs, assignments, and quizzes
• Certification preparation programs
• Student support and mentorship
• Community learning resources and events

NCTI acts as an educational service provider and reserves the right to update, modify, or discontinue any service at any time.

1. RIGHT TO ACCESS AND ACCOUNT CREATION

To access certain services, users must create an account on the Platform.

You agree that:

• Information provided during registration is accurate and complete
• Your account is personal and may not be shared
• You are responsible for maintaining confidentiality of login credentials
• You will immediately notify NCTI of unauthorized access

NCTI reserves the right to suspend or terminate accounts for violations of these Terms.

Age Requirements

To register and use the Platform:

• Users must be at least 18 years old, or
• Must have parental/legal guardian consent if under 18

NCTI does not knowingly allow minors to enroll without supervision.

1. COURSE ENROLLMENT AND SUBSCRIPTION TERMS

Some courses on NCTI may be free, while others require payment.

When you enroll in a paid course, you agree that:

• Course access is granted only to the enrolled learner
• Course materials may not be resold, shared, or redistributed
• Course duration and access period may vary
• NCTI may update course content for improvement

Unauthorized sharing may result in immediate termination without refund or legal action

1. PRICING, PAYMENTS AND REFUND POLICY

Payments

All payments must be made through approved payment gateways or official NCTI channels.

You agree that:

• Fees are payable in advance
• Pricing may change for future enrollments
• Taxes/VAT may apply depending on regulations

Refund Policy

Refunds are governed by NCTI’s official Refund Policy available on our website.
By purchasing a course or making any payment, you acknowledge that you have read and accepted the refund terms.

1. USE OF THE PLATFORM

NCTI grants you a limited, non-transferable license to access course content for personal educational purposes only.

You may not:

• Copy or reproduce course materials
• Distribute videos, PDFs, lab files, or recordings
• Record live sessions without permission
• Use the Platform for commercial resale

Violation may result in legal action.

1. USER CONTENT AND CONDUCT

Users may participate through comments, assignments, or discussions.

You agree not to post content that is:

• Illegal, abusive, obscene, defamatory, or harmful
• Infringing copyrights or intellectual property
• Misleading, fraudulent, or malicious
• Containing viruses or harmful code

NCTI reserves the right to remove content and suspend accounts.

1. COMMUNICATIONS

By registering, you consent to receive communications via:

• Email
• SMS
• Phone calls
• Platform notifications

These communications may include:

• Admission updates
• Course announcements
• Support messages
• Promotional information (optional)

You may opt out of promotional messages anytime.

1. PROCESSING OF PERSONAL INFORMATION

All personal data collected is handled according to NCTI’s Privacy Policy.

We take reasonable security measures to protect your information.

For questions, contact: info@nctibd.com

1. INTELLECTUAL PROPERTY RIGHTS

All content provided by NCTI including:

• Videos
• Notes
• Logos
• Course designs
• Software labs
• Certificates

are the intellectual property of NCTI.

You may not use or reproduce these materials without written permission.

User-submitted content remains owned by the user but grants NCTI a license to display it within the Platform for educational purposes.

1. DISCLAIMER

The Platform and services are provided on an “as-is” basis.

NCTI does not guarantee:

• Continuous uninterrupted access
• Error-free content delivery
• Specific learning outcomes

Customers/Students are responsible for their own progress and learning efforts.

1. LIMITATION OF LIABILITY

To the fullest extent permitted by law, NCTI shall not be liable for:

• Indirect or consequential damages
• Loss of data or service interruptions
• Unauthorized access due to user negligence
• Third-party payment gateway issues

1. ACCOUNT TERMINATION

NCTI reserves the right to suspend or terminate access if:

• Terms are violated
• Fraudulent activity is detected
• Course misuse occurs
• Legal compliance requires termination

Users may request account deletion by contacting support at info@nctibd.com

1. PLATFORM AVAILABILITY

NCTI may temporarily suspend access for:

• Maintenance
• Updates
• Security improvements

We will attempt to minimize downtime but cannot guarantee full availability.

1. CHANGES TO TERMS

NCTI may revise these Terms at any time.

Continued use of the Platform after changes means you accept the updated Terms.

1. CONTACT INFORMATION

For support or legal queries:

Email: info@nctibd.com

Website: https://nctibd.com

Address: Nation Cyber Tech Institute (NCTI), 4^th Floor, 22/22, Khilji Road, Mohammadpur, Dhaka – 1207, Bangladesh